First 4 and Last 4 digits of the card (please do not share full card number).The lists below offer some helpful examples: Question type: Please share any details you feel may be relevant to your question. What information should I share with Customer Support? Game Crashing, Freezing, or Blank Screen.Problems Downloading or Installation Failed.We do our best to respond as quickly as possible! We reply to questions in the order that they were received, so response times can vary depending on how busy we are.
Our average response time is typically around 24 - 72 hours. Here are a few important things to keep in mind when contacting Customer Support: If you can't find the answer to your question on our help site, you can contact Customer Support by email.